Five Star

What is Five Star?

Five Star is the highest recognition Chrysler can award its dealerships for excellence in customer service. Five Star certification must be earned by following a strict set of training, facility and process requirements all designed to put you, the customer, in charge.

Our Commitment to Continuous Improvement

Erin Dodge Chrysler Jeep is totally committed to your satisfaction. We continuously look for ways to improve how we do things by following up with you, and listening to you. If there's a problem, we fix it. Then we check the process to determine what change is necessary to ensure it doesn't happen again.

It's a Customer-Focused Process

Erin Dodge has a certified sales and service process that helps ensure every customer gets treated right, each and every visit. Only dealerships who provide their customers with a totally satisfying sales and service experience become certified; and only dealerships who do it year after year stay certified. Plus, an independent third party validated the Chrysler Canada Five Star certification process.

It's About Being Easy To Do Business With

Erin Dodge is committed to improving your experience at the dealership. From the moment you walk through the doors, to the time you leave - you'll see it every day, in every way.